Refund Policy

REFUND POLICY for Christian Book Lovers Retreat (CBLR)

Service or Merchandise Purchase Inquiries, Billing Questions and Returns

Customer Service Line:
937.248.9211

Written Inquiry or Returns:

13000 S. Tryon St. 
Ste F-228
Charlotte, NC 28278


MERCHANDISE PRODUCT PURCHASES
Any defective, incorrect, or damaged item may be returned within 30 days of receipt via the U.S. Postal Service.
Any item you are not satisfied with (not as expected, arrived too late, wrong size, etc.), if returned within 30 days of receipt and received in sellable condition, will be issued an exchange or refund of merchandise cost only.

Imprinted items may not be returned for replacement or refund, unless imprint or item is defective. Computer software, videos, CDs, cassettes, DVDs, or other media may only be returned for refunds if unopened. If opened, they may be returned only for replacement of the same item. Any return that does not comply with the above policy will be subject to a significant restocking fee, at our discretion.

EVENT PURCHASES
Regardless of the refund amount listed, the amount refunded will never exceed the amount paid.  If you wish to cancel your registration 59 - 30 days prior to the conference date, you will receive a refund of 50% of your purchase per cancelation.  If an attendee cancels 29 days or less prior to the event, no refunds will be given.

Registrations may be transferred to another person who is at least 16 years of age, at any time, by contacting us via email at info@christianbookloversretreat.com from the email address used when you registered.


Customer Service Line:

937.248.9211

Attention Customer Service

DONATIONS
Donations are nonrefundable. If the donation has been made in error, please contact CBLR. immediately to tell us of the error and submit proof of fraud or misintentions. We will work with your bank or credit institutions to prosecute fraud.

Will I receive a receipt for my donation?
Yes. Receipts for online giving (donations) are emailed after each contribution.

Is my gift tax deductible?
No. CBLR. is not a tax exempt organization as defined in Section 501(c)(3) of the U.S. Internal Revenue Code.

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