Refund Policy
REFUND POLICY for Christian Book Lovers Retreat (CBLR)
Service or Merchandise Purchase Inquiries, Billing Questions and Returns
Customer Service Line:
704-412-9867
Written Inquiry or Returns:
MERCHANDISE PRODUCT PURCHASES
Any defective, incorrect, or damaged item may be returned within 30 days of receipt via the U.S. Postal Service.
Any item you are not satisfied with (not as expected, arrived too late, wrong size, etc.), if returned within 30 days of receipt and received in sellable condition, will be issued an exchange or refund of merchandise cost only.
Imprinted items may not be returned for replacement or refund, unless imprint or item is defective. Computer software, videos, CDs, cassettes, DVDs, or other media may only be returned for refunds if unopened. If opened, they may be returned only for replacement of the same item. Any return that does not comply with the above policy will be subject to a significant restocking fee, at our discretion.
EVENT PURCHASES
Regardless of the refund amount listed, the amount refunded will never exceed the amount paid. We can do 50% refunds 120 days before the retreat.
No refunds 90 days before the retreat. Refunds minus $100 deposit until 120 days before the retreat. Registrations may be transferred to another person who is at least 16 years of age, at any time, by contacting us via email at info@christianbookloversretreat.com from the email address used when you registered.
Customer Service Line:
704-412-9867
Attention Customer Service
DONATIONS
Donations are nonrefundable. If the donation has been made in error, please contact CBLR. immediately to tell us of the error and submit proof of fraud or misintentions. We will work with your bank or credit institutions to prosecute fraud.
Will I receive a receipt for my donation?
Yes. Receipts for online giving (donations) are emailed after each contribution.
Is my gift tax deductible?
No. CBLR. is not a tax exempt organization as defined in Section 501(c)(3) of the U.S. Internal Revenue Code.